ClearGov Academy - Register for Live Learning – ClearGov Support Center

This article is intended for: all ClearGov users.

Use this article after: you've learned how to navigate ClearGov Academy and are ready to register for a live, instructor-led training workshop.

Note: You can click on any image below to zoom in.

ClearGov Academy has both group and individual live learning options available to meet your needs. Select the options below to navigate directly to that section of the article.

Live Group Learning in ClearGov Academy
Live Individual Learning Sessions

Live Group Learning in ClearGov Academy

If you'd like to join a group training workshop, where an instructor walks you through the material, select Live Learning. Here, you’ll see all upcoming instructor-led events listed by date.

After the live session, the course will contain a link to watch the recording and access any additional materials presenters used during the training session. Your registered live learning sessions will display on the calendar on the ClearGov Academy homepage.

Register for the live sessions available in your course(s).

On the Dashboard, you may see a warning that says “Register for the live sessions available in your course(s).” To register, head to the Live Learning tab at the top of the page and select the Register button for the courses you wish to register.

Live Individual Learning Sessions

After completing the relevant ClearGov Academy coursework or attending a group workshop, you and your team have a couple of individual workshop opportunities.

You can locate individual workshop opportunities under the Catalog tab in ClearGov Academy. Pro Tip: Filter by Individual Education Sessions in the Topics dropdown to find all individual workshop options.

There are three types of sessions for individual training: Training Consultations, Quick Education Sessions, and Customized Education Sessions. Learn more about each session type here.

Enroll in a Session

Once you've identified the type of session that meets your needs, select the tile for that session and select View Content Details. If you aren't already enrolled, select the Enroll button.

Next, follow the steps outlined below to complete the pre-session survey and and register for the course.

Complete the Pre-Session Survey

Submitting the Pre-Session Survey is a crucial step, as it gives your trainer the information needed to help make the most of your time together.

First, select the Start Now button toward the top of the course.

Note: if you see a pop-up prompting you to "Register to live learning" select the Skip button. Don't worry, you'll be able to select a session time slot in just a moment, once you've completed the survey.

On the next page, select the Start Survey button.

Respond to each survey question to the best of your ability. On the last question, select the Submit button. A pop up will appear to confirm you would like to submit your response.

Schedule your Session

Once you submit your survey, select the Next Module button in the bottom-right corner.

On the next page, select the View Sessions button in the Register for Event box. When you find a date and time that works with your schedule, select the Register button next to the corresponding session.

Our trainers are excited to work with you! As we prepare, we may have a few follow-up questions to ensure the session is tailored to your needs. In some cases, we might recommend adjusting the timing or addressing the learning goal through another approach if that better supports your team’s success.

Ready to sign up for Live Learning?

Check the Live Learning tab and register for an upcoming instructor-led session. Don’t forget to select “Add to Calendar” so you get a reminder!

If you run into any trouble, whether it’s a login hiccup or a question about course content, reach out to your ClearGov point of contact or open a support ticket. We’re always here to help you succeed.