This article is intended for: Admin users of the Online Forms (ClearForms) module.
Use this article after: You have begun creating Forms and wish to provide answers to frequently asked questions that applicants may have.
Form FAQ’s can be added to any Form to provide answers to frequently asked questions that you anticipate applicants may have about your form. These FAQ’s can be presented on the Start Page of a Submission. Learn about Start Pages in this article: Admin Start Page.
Add FAQs to a Form
To add FAQ's to your form, follow these steps:
- Inside of the Form you want to edit, navigate to the form Settings tab.
- In the form Settings navigate to the Support tab.
- Under the FAQs header, select the Add button.
- Type the frequently asked question into the Question field.
- In the text entry section, type the answer to the question. You can use the buttons at the top of the text entry section to format the way your text will appear.
- Select the Save FAQ button to save your question and answer.
Note: FAQ’s cannot be re-ordered, so be sure you add them in your preferred order.
Modify Existing FAQs
To edit an existing FAQ, select the pencil icon and update the question and/or the answer. To delete an existing FAQ, select the X icon.
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